All orders are processed within 1–3 business days, excluding weekends and holidays. Once your order has been processed, it will be shipped using UPS or USPS. You will receive a confirmation email with tracking information once your order has shipped. Shipping is Free. Estimated delivery times are 3–4 business days for standard shipping and 1–2 business days for expedited shipping. Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or high-demand periods. Once your order ships, a tracking number will be sent to the email address provided at checkout. We are not responsible for shipping delays caused by carriers, customs clearance, or unforeseen circumstances. If your order experiences a significant delay, please contact us and we will do our best to assist. Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If your package is lost or arrives damaged, please contact us at sales@nycfactoryinc.com within 7 days of delivery so we can assist you.